Welcome to Zamin! By accessing our website (www.zaminonline.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. General Conditions
By using our website, you confirm that you are at least the age of majority in your state or province of residence. You agree to use our website and services only for lawful purposes and not for any unauthorized or illegal activities. Any attempt to transmit harmful code, viruses, or malware is strictly prohibited.
2. Accuracy, Completeness, and Timeliness of Information
We strive to ensure that all information on our website is accurate and up-to-date. However, we cannot guarantee the accuracy, completeness, or timeliness of the information provided. The content is for general reference only and should not be solely relied upon for decision-making.
3. Products and Services
All watches displayed on our website are subject to availability. Some items may have limited quantities.
- Product images are for illustrative purposes only. While we make every effort to display colors and details accurately, slight variations may occur due to screen settings or lighting.
- Watches come with manufacturer warranties (if applicable). Please refer to the warranty card included with your purchase.
4. Pricing and Payments
Prices listed on our website are in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- For orders outside Dhaka, delivery charges must be prepaid during checkout.
Accepted payment methods include:
- Cash on Delivery (COD) for orders within Dhaka and selected areas.
- Online payments via bKash, Rocket, or credit/debit cards.
5. Shipping Policy
We deliver to all areas within Bangladesh, and shipping charges are as follows:
- Inside Dhaka: BDT 80
- Sub-Dhaka (Savar, Narayanganj, Gazipur): BDT 110
- Outside Dhaka: BDT 130 (requires advance payment for delivery charges)
Delivery Timelines:
- Inside Dhaka: 1–2 business days.
- Sub-Dhaka and Outside Dhaka: 2–4 business days.
We use trusted courier partners such as Pathao Courier, SteadFast, SA Paribahan, and Sundarban Courier Service. While we aim to meet delivery timelines, delays of up to 5 days may occur due to unforeseen circumstances.
6. Return, Refund, and Exchange Policy
For details, refer to our Refund, Return & Exchange Policy.
- Items must be returned in their original condition and packaging within the specified timeframe.
- Refunds and exchanges are subject to approval based on the condition of the returned product.
7. Warranty and Repairs
All watches sold by Zamin come with a standard manufacturer warranty (where applicable).
- Warranty covers manufacturing defects but excludes damage caused by misuse, accidents, or unauthorized repairs.
- Repairs not covered by warranty may incur additional charges.
8. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. This includes situations where inaccurate billing information is provided or fraudulent activity is suspected. If an order is canceled, we will notify you via email or phone.
9. Optional Tools and Third-Party Links
We may provide access to tools or links to third-party websites. While we ensure these are reliable, we are not responsible for their content, accuracy, or functionality. Use them at your own risk.
10. User Comments, Feedback, and Submissions
If you provide feedback, suggestions, or other submissions to us, you grant Zamin the right to use, edit, and publish them in any format without compensation.
11. Errors, Inaccuracies, and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, and availability. We reserve the right to correct such errors and update information without prior notice.
12. Prohibited Uses
Users are prohibited from:
- Engaging in illegal activities or violating any laws.
- Transmitting harmful code, malware, or attempting to access unauthorized data.
- Using our content for resale or commercial purposes without consent.
13. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Your use of our services is at your own risk.
14. Changes to Terms and Conditions
We reserve the right to update or modify these terms without notice. It is your responsibility to review them periodically. Continued use of the website constitutes acceptance of any changes.
15. Contact Information
For questions or assistance, please contact us:
- Email: support@zaminonline.com
- Hotline: 01331-398097